FAQ

 

Answers

  What is a Photoshop action?
A Photoshop action is a tool designed to enhance and enrich an image using Photoshop, all at the click of a button. Photoshop actions allow the user to save time while editing and achieving a more consistent and professional look. An action automatically executes several steps at once, allowing the user to achieve a desired result without having to execute each step manually. Photoshop actions are a great way to achieve the same amazing looks as your favorite photographers.

  What are the differences between actions and overlays?
While actions execute a series of steps to achieve a desired look to your image, overlays are unique images that are applied as a layer on top of your main image. Overlays can transform an image by creating a new look or feel entirely. Overlays can also add unique wow elements to an image, such as eye-catching clouds or light rays.

  Are your actions, overlays, and presets compatible with PC and Mac?
All of our actions, overlays, and presets are fully compatible with PC and Mac.

  What software is required to use Greater Than Gatsby actions, overlays, and presets?
All of our actions and overlays are designed to be used with Adobe’s best-selling photography software, Photoshop or Photoshop Elements. Our presets are designed to be used with Adobe Lightroom.

  Which versions of Photoshop are your actions and overlays compatible with?
All of our actions are fully compatible with Photoshop CS2, CS3, CS4, CS5, CS6, and CC, as well as Photoshop Elements 11, 12 and 13. Our actions do not work with any Photoshop apps purchased through the Apple App Store and have only been tested with English versions of Photoshop. Greater Than Gatsby cannot guarantee action sets will work with Non-English versions of Photoshop.

  Why are your actions and overlays not compatible with Photoshop Elements 6-10?
Our actions require features that are lacking in Photoshop Elements 6-10. We recommend updating to Photoshop Elements 11-13 to use our actions or overlays.

  Are your actions and overlays compatible with Adobe’s Creative Cloud subscription plan?
All of our actions are fully compatible with Photoshop CC, which is part of Adobe’s Creative Cloud.

  Can I use your actions, overlays, and presets on images for commercial use?
We encourage creativity and want our valued customers to apply Greater Than Gatsby actions, overlays, and presets to enhance their own images for personal or commercial use. Images used for commercial use must be flattened, per our terms of use. Greater Than Gatsby actions, overlays, and presets may not be used in templates for sale or to make new actions, overlays, or presets.

  How do I receive my actions, overlays, and presets after I’ve purchased them?
After you’ve purchased an action, overlay, or preset from Greater Than Gatsby, you will be able to download your products from the order confirmation screen.  You will also immediately receive an email with a link to download your purchased item(s).

  How long does it take to receive my download link?
After you’ve purchased an action, overlay, or preset, you will immediately have access to a download link from the order confirmation screen. You will also immediately receive a download link at the email address provided during the checkout process.

You may download your action, overlay, or preset up to 10 times before the link expires. After 10 downloads, you will have to purchase another action, overlay, or preset to access the product again. We encourage everyone to make a backup copy of the digital download after the initial download to avoid any link expiration issues.

  Can I share actions, overlays, and presets that I’ve purchased with a friend or relative?
Greater Than Gatsby actions, overlays, and presets are protected by copyright and other intellectual property laws. Sharing any content constitutes a breach of copyright and is strictly forbidden.

  What payment methods are accepted?
For convenience, Greater Than Gatsby accepts PayPal and all major credit cards, including American Express, VISA, MasterCard, Discover, Switch, Maestro, and Solo.

  Do you accept international orders?
We accept orders from anywhere in the world and are proud of our international presence. Our actions and overlays have only been tested with English versions of Photoshop, but anyone with this version of Photoshop can purchase our products and benefit from them. For international orders we accept PayPal and all major credit cards, including American Express, VISA, MasterCard, Discover, Switch, Maestro, and Solo.

  Do you offer discounts or coupon codes?
Our actions and overlays are incredibly priced within the photography tools market. We regularly check our prices with others in the industry and strive to maintain the highest overall value. Our action sets contain more unique actions within each set compared to others in the industry, making them an amazing deal already. However, we do enjoy rewarding those that choose to follow us! Check us out through your favorite social media channel and get access to all special promotions and flash sales.

  Will purchased actions, overlays, and presets work with future versions of Photoshop and Lightroom?
Our actions, overlays, and presets are designed to be forward compatible and work with future versions of Photoshop and Lightroom; however, we cannot guarantee future compatibility.

  How do I unzip the file to retrieve my actions, overlays, and presets?
Our actions, overlays, and presets involve multiple data files and need to be compressed into a single .zip file for organizational purposes. Most computers already have built-in .zip extracting software, making it easy to open .zip files. If your computer does not have built-in .zip extracting software, you can download unzipping programs online for your PC or Mac.

  What is your return policy?
Due to the digital nature of our products, we do not provide refunds or exchanges once they have been downloaded, which is the industry standard. If you have any questions or concerns about your purchase, we are happy and eager to help.

  What is your policy if I upgrade from Elements to Photoshop?
When you purchase an action or overlay from Greater Than Gatsby, we will provide you with the files for both Photoshop Elements and Photoshop. Therefore, if you ever upgrade from Elements to the full version of Photoshop, you’ll already have the files you need to enjoy the advanced tools and features exclusive to Photoshop.

  What is your replacement policy if I lose my actions, overlays, or presets?
We encourage everyone to make a backup copy of their purchased items after the initial download. However, we understand that hard drives crash and files get lost, which is why we offer up to 10 lifetime downloads before the link expires. If you lose your files, simply log in to your Greater Than Gatsby account to download your purchased item(s) again.

  What is a Lightroom Preset?
A Lightroom preset allows you to apply a recipe of effects to a batch of photographs with a single click using Adobe Lightroom. Just like Photoshop actions, Lightroom presets allow photographers to save time editing photos by applying common photo enhancements to batches of photos quickly and easily.

  Which versions of Lightroom are your presets compatible with?
All of our presets are fully compatible with Adobe Lightroom 4, 5, and 6. Our presets do not work with any Adobe apps purchased through the Apple App Store and have only been tested with English versions of Lightroom. Greater Than Gatsby cannot guarantee presets will work with Non-English versions of Lightroom.